Refund policy
Return Policy
The following Return Policy applies to both U.S. and International customers:
We test our products and strive to provide the highest quality flashlight on the market. The return item(s) must arrive sealed/unopened in new condition in the original carton(s). All return shipping arrangements and cost are the sole responsibility of the customer. Refunds will be made after inspection of the merchandise; however, shipping and handling fees are not refundable. Returns after 30 days will be subject to approval and a 15% restocking fee.
At our discretion we will inspect all packages that arrive. If we determine that the item(s) have been used, no refund will be given and the package will not be returned. If we determine that the item(s) were not used, we will refund 18% of the original purchase price. Shipping and handling fees are not refundable. In either case, if you contact your credit card company to reverse the charges because you are not satisfied with the terms as stated above, we will follow the guidelines listed below under Credit Card Disputes.